The Story Behind Adaptive Aid Solutions: From Fast Food to Changing Lives

I never expected to work in disability support. A few years ago, I was flipping burgers at KFC, serving food that wasn’t doing anyone much good. It paid the bills, but it lacked meaning. I had dabbled in personal training, helping friends achieve their goals, but I never built a client base. Then, I took a job in disability support, and everything changed.

Within three months, I fell in love with the work. Instead of handing out fast food, I was helping people build independence, confidence, and a better quality of life. For the first time, I felt like I was making a real difference.

Facing Challenges & Pushing Through

The job wasn’t easy. I worked with some of the most complex clients—people with severe disabilities, mental health struggles, and a history of trauma. Some turned on me, breaking my trust. It wore me down. I hit burnout.

But I kept going because I knew that without support, these clients would struggle even more. I saw how structure could transform lives. One client, let’s call him Josh, reminded me why I stayed. He had a tough exterior, but with patience and the right approach, he became someone who made me laugh every shift. Seeing that kind of transformation reinforced that it’s not just about care—it’s about connection.

Bridging the Gap in Disability Support

As I worked in the sector, I noticed a huge gap: where was the focus on sports and physical activity? Mental health and psychosocial disabilities improved significantly when people engaged in movement, yet there were barely any providers promoting it. Participants were forced to pay excessive fees for personal trainers, OTs, and physiotherapists.

I knew there had to be a better way. That’s when Adaptive Aid Solutions was born—a provider that doesn’t just offer support but empowers people through activity, movement, and real-world experiences.

The Struggle of Starting Out

Building Adaptive Aid Solutions wasn’t easy. There were nights when I felt like giving up. Too many providers. Not enough clients. It felt impossible.

But then I realised something—participants wanted this kind of service. They just couldn’t find it. Instead, they settled for overpriced specialists who didn’t take the time to build relationships. That’s when everything changed. I wasn’t just another provider. I was offering something unique.

Why I Do This

I love seeing people succeed. I love knowing that I built something that genuinely helps others. More than anything, I love that I can provide value and get paid to do what I’m passionate about.

One client, Josh, really stuck with me. He loved fishing, and I’d stay out with him for hours—rain, heat, late nights—it didn’t matter. His patience and determination inspired me. He didn’t just find joy in fishing; it gave him a sense of purpose. And I was lucky enough to be a part of that journey.

That’s what I want for every participant at Adaptive Aid Solutions—to find something that drives them, gives them confidence, and helps them see their own potential.

One Last Thing…

If there’s one piece of advice I can give, it’s this: you can do it. Many NDIS™ participants doubt themselves, not because they lack potential, but because no one has given them the extra push they need.

That’s what we do at Adaptive Aid Solutions. We give you that push, that support, and that belief in yourself.

If you’re ready to take that next step, let’s chat. We’re here for you. 💙